Last updated: October 17, 2024
CareCam.io ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://carecam.io (the "Site") and use our services, including secure classroom camera streaming for enrolled families at childcare centers. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.
1. Information we collect
We may collect the following types of information from or about you:
a. Personal information
When you use our Site or services, you may provide us with personal information, including but not limited to:
- Name
- Email address
- Phone number
- Location information
For centers using CareCam, we may also process account and access information needed to operate parent logins, classroom permissions, and viewing schedules you configure.
b. Non-personal information
We may collect non-personal information automatically when you interact with our Site. This includes:
- IP address
- Browser type
- Operating system
- Location information
- Access times
- Referring URLs
c. Cookies and tracking technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect information about your interaction with our Site and improve your experience. You can control the use of cookies through your browser settings.
2. How we use your information
We may use the information we collect to:
- Provide and improve our services
- Communicate with you regarding your account, services, and updates
- Process payments and manage subscriptions
- Enhance user experience by analyzing usage patterns
- Comply with legal obligations
- Respond to inquiries or support requests
3. Sharing your information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service providers: We may share your data with trusted third-party service providers who assist us in operating our Site, conducting our business, or providing services to you.
- Legal requirements: We may disclose your information if required by law, regulation, or legal process.
- Business transfers: In the event of a merger, sale, or transfer of all or a portion of our business, we may share or transfer your information as part of that transaction.
4. Data retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with legal, regulatory, or contractual obligations.
5. Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your data
- The right to correct inaccurate information
- The right to request deletion of your data
- The right to object to processing
- The right to withdraw consent
To exercise any of these rights, please contact us at contact@carecam.io.
7. Children's privacy
Our services are not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
CareCam is designed for childcare providers and enrolled families; centers are responsible for obtaining appropriate consents and permissions under applicable childcare and privacy laws.
8. International users
If you are accessing our Site from outside of the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Site, you consent to this transfer and processing.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of our Site or services after any modifications indicates your acceptance of the updated Privacy Policy.
10. Contact us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
CareCam.io
This privacy policy should be reviewed by legal counsel to ensure compliance with relevant laws such as GDPR, CCPA, or other local regulations.